Isticmaalka app-ka Yoursafe (Yoursafe app) iyo mareegta adigoo wata akoonkaaga uu kafaalo qaaday COA waxay kaa caawinaysaa inaad si dhaqso ah oo ammaan ah u maamusho lacagtaada.

Iyadoo ku xiran nooca akoonkaaga (account type) — Kaar Keliya (Card Only), Xaddidan (Limited), ama Aasaasi (Basic) — waxaad arki kartaa astaamo kala duwan.

Soo Gelidda (Logging In)

App-ka dhexdiisa (On the App)

1. Fur app-ka Yoursafe (Yoursafe app) taleefankaaga.

2. Geli cinwaankaaga iimaylka (email address) iyo lambarka sirta ah (password).

3. Taabo Soo Gal (Log In).

4. Haddii lagu weydiiyo, ku xaqiiji lambarkaaga sirta ah (PIN) ama soo galitaanka bayoomatari (biometric login - faraha ama aqoonsiga wajiga).

Websaydhka dhexdiisa (On the Website)

1. Aad Yoursafe.NL

2. Guji Soo Gal (Login) dhinaca midig ee kore.
   
   
    

3. Iskaan garee koodhka QR (QR code) adigoo isticmaalaya app-ka mobaylka Yoursafe ama geli iimaylkaaga iyo lambarka sirta ah si aad u gasho akoonkaaga.
   
   

Talo: Haddii aad leedahay akoon Kaar Keliya (Card Only account), waxaad mareegta ka arki kartaa macluumaad guud, laakiin waxaad u baahan tahay inaad dalacsiiso (upgrade) akoonkaaga si aad u isticmaasho app-ka.

Loox-hagahaaga (Your Dashboard)

Kadib markaad soo gasho, waxaad arki doontaa Daaqaddaada (Dashboard). Halkan waxaad ku:

• Arki kartaa haraagaaga (View your balance)

• Arki kartaa dhaqdhaqaaqaagii u dambeeyay (See your recent transactions)

• Hubin kartaa nooca akoonkaaga oo aad dalacsiin kartaa (upgrade) haddii la heli karo

Waddada gujinta (Click path):

• App-ka: Hoyga (Home) → Daaqadda (Dashboard)

• Websaydhka: Liiska (Menu) → Akoonkayga (My Account) → Loox-hagaha (Dashboard)

Diridda iyo Helidda Lacagta (Sending and Receiving Money)

Diridda Lacagta (Sending Money)

1. Biraawsarka shabakadda dhexdiisa, ka gal akoonkaaga you.yoursafe.com (Kama diri kartid lacag App-ka).

2. Markaad gasho, dooro Xawil Lacag (Transfer Money) oo ku taal dusha sare ee shaashadda.

3. Dooro nooca xawilaadda aad rabto inaad samayso oo raac tilmaamaha.

4. Waxaad u baahan doontaa app-ka Yoursafe (Yoursafe App) si aad u xaqiijiso xawilaadda.

Fiiro gaar ah: Xawilaadaha waxa lagu samayn karaa oo keliya bogga interneedka laguma samayn karo app-ka Yoursafe. Si aad xawilaad u samayso ka gal akoonkaaga adigoo booqanaya you.yoursafe.com.

La heli karo:

• Xaddidan (Limited) (xaddidaadyo qaar)

• Aasaasi (Basic) (galaangal buuxa)

Helidda Lacagta (Receiving Money)

1. Taabo Faahfaahinta Akoonka (Account Details) si aad u aragto IBAN-kaaga.

2. La wadaag IBAN-kaaga si dadka kale ay lacag kuugu soo diraan.

Waxa heli kara: Akoonnada Xaddidan (Limited) iyo Aasaasi (Basic) oo keliya.

Maamulida Kaarkaaga (Managing Your Card)

Si aad u hubiso faahfaahinta kaarkaaga ama aad u xannibto kaarkaaga:

1. Taabo Kaarka (Card) → Maamul Kaarka (Manage Card).

2. Halkan waxaad ku:

   • Arki kartaa lambarka kaarkaaga iyo taariikhda uu dhacayo
   • Xannibi kartaa (Block) ama ka furi kartaa xannibaadda (Unblock) kaar lumay ama la xaday

Jidka gujinta (Click path):
• App: Kaarka (Card) → Maamul Kaarka (Manage Card)
• Mareegta: Akoonkayga (My Account) → Dejinta Kaarka (Card Settings)

Dalacsiinta Akoonkaaga (Upgrading Your Account)

Haddii aad rabto xulashooyin dheeri ah, waxaad akoonkaaga ku dalacsiin kartaa app-ka dhexdiisa:

1. Taabo Dalacsii Akoonka (Upgrade Account).

2. Soo deji aqoonsigaaga (ID) oo iska qaad sawir (selfie).

3. Sug fariinta xaqiijinta ee Yoursafe.

La heli karo:

• Kaarka Keliya (Card Only) → Xadidan (Limited)

• Xadidan (Limited) → Aasaasi (Basic)

Fadlan ogow: Dalacsiinta akoonku waa sifo ka mid ah akoonnadayada uu kafaalo qaaday COA oo keliya. Haddii aadan xubin ka ahayn barnaamij la kafaalo qaaday, markaa waxaad tahay qof haysta akoon YOU ah sifahanina kuma khuseeyaan.

Shaxda Soo-koobidda (Summary Table)

Ma U Baahan Tahay Caawimaad? (Need Help?)

Haddii aad qabto su'aalo, booqo xarunta macluumaadkaaga (Infobalie), ama wac miiska caawinta Yoursafe (Yoursafe Helpdesk) lambarka 020 531 57 47. Waxaad sidoo kale ka heli kartaa caawimaad tallaabo-tallaabo ah Xaruntayada Taageerada (Support Center) ee www.yoursafe.com.

Macluumaadkani waxa uu khuseeyaa oo kaliya isticmaalayaasha ku diiwaan gashan barnaamijka ay dowladdu kafaalo qaaday. Haddii uusan macmiilku hubin inuu qayb ka yahay barnaamijkaas, waa in loola dhaqmaa sidii qof leh akoon YOU ah. Xaaladaas, macluumaadkani ma khuseeyo waana inaan la siin.