For COA Sponsored accounts this article will help you understand how to use your Yoursafe card in stores, at ATMs, and with your PIN.
Making In-Store Payments
- Look for the contactless or card payment symbol at the shop checkout.
- You can pay in two ways:
- Insert your card into the machine.
- Tap your card on the machine for contactless payments (if supported).
- Follow the screen. It may ask for your PIN (see below).
- Wait for the machine to confirm your payment.
Withdrawing Money from ATMs
- Find an ATM with the Visa/Mastercard symbol.
- Insert your card into the ATM.
- The ATM will ask for your PIN (see below).
- Choose the amount of money you want to withdraw.
- Take your money, your card, and your receipt (if you want one).
Entering Your PIN
Your PIN is your secret code. Keep it safe. Do not share it with anyone.
Important: Your PIN must always be read and entered from **right to left**.
Example: If your PIN is shown as 1234, you enter it as 1-2-3-4
Tips:
✔ Cover the keypad with your hand when entering your PIN.
✔ Never tell anyone your PIN.
✔ If you think someone knows your PIN, contact Yoursafe Support immediately.
Need Help?
Ask a COA worker or store worker if you do not understand the machine. You can also call Yoursafe Support for help.
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