How Long Does It Take to Receive My Card?

If you are a YOU account holder and are waiting for your Yoursafe card, here’s what you need to know about delivery times and what to do if it takes longer than expected.

Delivery Time

Once your card has been shipped, delivery may take several weeks, depending on your location and local postal services. International deliveries can take longer due to customs or regional processing times.

Trouble Shooting

Check your account for any outstanding action items.

In many cases, delays in processing your card order occur because we’re still waiting for you to confirm your delivery address — typically by uploading a utility bill.

While You Wait

Please allow enough time for your card to arrive. Most cards reach their destination without issue, though delivery times can vary by country.

If You Haven’t Received Your Card

If your card hasn’t arrived after two months from the shipping date, please contact Yoursafe Support. Our team will check the delivery status and arrange a replacement card if necessary.

Thank You for Your Patience

We understand that delays can be frustrating, and we truly appreciate your patience while your card is on its way.