How to Change Your Debit Card PIN

If you have a Yoursafe YOU Account and need to update your debit card PIN, you can do this quickly through your online account. Please note: This process is not available for sponsored account holders.

Steps to Change Your Debit Card PIN

1. Log in to your Yoursafe account at: https://you.yoursafe.com
2. Go to the “Debit Card” section:
   • Via a web browser: Click your initials in the top-right corner and choose Debit Card
3. Click “Change PIN”
4. Choose your new PIN code
   • Do not use simple or repeated numbers, like 1234, 4321, or 1111
   • Use a unique and secure 4-digit combination
   • If your PIN is rejected, try a more secure variation
5. Approve the security prompt
   • A push notification will appear inside your Yoursafe app
   • You will not receive a text message (SMS)
   • Open the Yoursafe app and approve the notification
6. Confirm your PIN at any ATM
   • Visit an ATM and complete a basic transaction (e.g. balance inquiry)
   • This step activates your new PIN
      

Please Note:

This feature is only available to users with a YOU Account. If you have a sponsored account (such as COA or other program-linked accounts), please contact Yoursafe Support for help managing your debit card.