We understand it can be disappointing when an application for a Yoursafe YOU Account is not approved. While we are not able to provide specific details about individual decisions, there are several general reasons why an application might not be accepted.
Common reasons include:
- The application was incomplete or required information was not provided.
- The identity verification process was not successfully completed within the required timeframe.
- The documents submitted could not be verified or were inconsistent.
- The applicant’s information could not be verified through standard security checks.
- The applicant resides in a location or jurisdiction that Yoursafe does not currently support.
- The applicant was identified as a Politically Exposed Person (PEP), which Yoursafe does not support.
- The applicant was flagged through mandatory screening checks required by law or regulation.
These measures help ensure the safety, security, and regulatory compliance of all Yoursafe services. If your application was not approved, it cannot be reconsidered or appealed at this time.
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